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Rating Specialist

Company Name:
Randstad
Rating Specialist
Location: Worcester, MA
Job Type: Temporary
DatePosted: Wednesday, July 16, 2014
Reference Number: S_250568
DescriptionRandstad On Site at The Hanover Insurance Group in Worcester, MA is seeking candidates for our Commercial Lines Service Operations Rater training program. We have 6 temporary to permanent openings with a start date in August, and would like to speak with potential candidates immediately!
These insurance operations rating professionals will be responsible for:
- Determining premium charge for Commercial Lines business using both manual and automated methods.
- Timely and accurate issuance of commercial lines policies, quotes, and endorsements.
- Provide customer service support for agents and insured's, handling various inquiries and requests.
- Work with Commercial Lines underwriters to deliver a timely and accurate product to agents and insured's.
This training program will prepare the rating professionals to:
- Rate and issue, using both manual and automated methods, Commercial Lines new business, renewals, policy quotes, endorsements and cancellations for all lines of business and multiple states.
- Interpret issuance and rating instructions from Underwriters for new business, renewals, policy quotes, endorsements and cancellations.
- Stay current with changing conformance or compliance issues, as well as procedural, system or workflow changes.
- Deliver timely and accurate quotes and policies.
- Provide technical and service support to agents and underwriters.
- Alert team to workload balancing issues.
- Actively participate in team discussions and problem solving, always thinking about what is next.
Working hours: core
Position Requirements:
- Technology proficiency in MS Office Suite
- Strong communication both verbal and written
- Customer Service focus, Anticipates customer needs
- 0- 3 Years of Experience, prior insurance knowledge preferred
- HS Diploma
- Takes initiative to investigate, collaborate with others and propose solutions to problems.
- Demonstrates a "do it right the first time" attitude. Takes pride in producing a professional work product.
- Information seeking
- Results Oriented
- Ability to work extremely well independently AND a team player
- Actively mentors others and shares information.
- Recognizes discrepancies in data/information, brings them to the attention of appropriate parties or resolves them. Demonstrates a proactive attitude in the resolution of such discrepancies
To apply, please visit . You must fill out an online application in order to be submitted for this role. You may also submit your cover letter and resume directly to Rachel Keedy, Recruiter, via email at rachel.
Randstad and The Hanover Insurance Group are Equal Opportunity Employers.
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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