Quality Engineer Manufacturing - Worcester, MA at Geebo

Quality Engineer

Consider a career with us
TE Connectivity (NYSE: TEL) is a $12 billion global technology leader. Our connectivity and sensor solutions are essential in today's increasingly connected world. We collaborate with engineers to transform their concepts into creations redefining what's possible using intelligent, efficient and high-performing TE products and solutions proven in harsh environments. Our 72,000 people, including over 7,000 engineers, partner with customers in over 150 countries across a wide range of industries. We believe EVERY CONNECTION COUNTS www.TE.com.
TEGTA16
Overview
The Quality Engineer is responsible for supporting NPD, handling customer complaints and ensuring an appropriate solution is found for these complaints. The ideal candidate for this position will have previous experience working in a manufacturing environment and leading process improvement initiative and will report to the Quality Manager.
Responsibilities & Qualifications
Responsibilities
Resolve customer complaints/issues and ensure resolution is aligned with TE processes and procedures.
Implement action plans and improve processes to prevent/reduce future customer complaints.
Analyze customer data/manufacturing processes to identify possible risks, understand consequences of costs and determine viability of customer partnerships.
Communicate with customers and internal groups regarding on customer reported problems and manufacturing quality reported problems.
Mobilize teams of direct and non-direct reports to address customer issues.
Support development and maintenance of manufacturing process based on Voice of the Customer (VOC) and product engineering information.
Process Quality System requests as required.
Management of complaint handling customer systems.
Monitoring Complaint performance and Response on Time (quality KPIs)
Investigations/coordination with problem solving tools (Ishikawa, 5 Why, 8D)
Qualifications:
Bachelor Degree in Engineering required, Quality Engineering, Mechanical or Industrial Engineering preferred.
2-5 yrs. experience working in a manufacturing environment. Cable manufacturing environment is preferred.
Prove experience working with ISO Company or supported ISO certification.
Proven track record of driving continuous quality improvement in manufacturing environment.
Knowledge and experience in use of Quality tools (6-Sigma, Product compliance, LEAN manufacturing, Quality standards, and Project Management skills).
Good knowledge of statistics and strong analytical skills
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.

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